Frequently Asked Questions
Your kit, depending on which one you choose, includes everything you need for a complete safety loop:
- The Hey Mate! Drawbar Tag: A permanent, high-visibility neon orange reminder that stays attached to the A-frame. It mounts easily to the top link of your safety chains using the supplied military-grade carabiner.
- The Safety Station Lanyard: A heavy-duty lanyard with a built-in safety release hook to create your centralized indoor safety station.
- Double-Sided Tags: Covering Zone 1 (Hook Up Mate Departure/Arrival), Zones 2 & 3 (Rig Mate Inside/Outside van checks), and Zone 4 (Ready Mate Driver's final check).
- Reusable Wet-Erase Pen: For ticking off your checkboxes during your tasks and final walk-around.
Yes! While the kits come pre-printed with essential, universal safety checks (like chains crossed, jockey wheel stowed, fridge secured, and TV antenna down), we've included a dedicated tag called My Mate in both the Value Kit and Pro Series Kit. This tag features blank checkbox lines, allowing you to write in your own custom rig requirements—such as securing specific bike racks, slides, or specialized locks.
Mobile phone apps present three major issues on the road: severe screen glare in the bright Australian sun, the constant annoyance of having to unlock your phone with dirty hands, and the risk of drops or water damage if it starts raining mid-check. PreTow Mate™ is entirely physical—it doesn't require batteries, has zero screen glare, and won't shatter if you drop it on the drawbar.
Paper checklists present a hassle, even if you laminate them. Sure, laminating stops the rain, but you’re still stuck hunting for a dry-erase marker that will inevitably dry out in the glovebox or smudge off in your pocket before you're done. Plus, laminated paper easily catches the wind and flies away mid-check. Not to mention you will need to continue to reprint and laminate as your set up changes. PreTow Mate™ is a solid, self-contained tag—no loose sheets to chase, and built to last.
The tags are designed for infinite reusability. Once you arrive safely at your destination, simply use a damp cloth or run them under the tap to clean off the checkboxes. The wet-erase ink wipes away completely clean without smudging or staining the tags, leaving them fresh for your next trip.
No need to worry! While our standard wet-erase pen is perfect for dry days, we specifically supply a premium weatherproof pouch and wax pencil with the Pro Series Kit. Simply place your tags into the lockable pouch and tick off your tasks with the wax pencil directly on the outside of the plastic. This keeps your tags bone dry and prevents the ink from running in a downpour. Once you're done, simply wipe the wax off the outside of the pouch and store it away for the next rainy day.
It is a simple visual habit loop that stops you from driving away unprepared. You hang the supplied lanyard by your entry door and attach your caravan keys directly to it. If you see an empty hook inside the van, it means the tags are still out and the job isn't done. Once all zones are physically ticked, the tags return to the hook, prompting you to transition to the final Ready Mate tag attached to your vehicle keyring.
The Ready Mate (Final Check): Keep your main car keys and your van door key attached to the Ready Mate tag. Because this tag is tethered directly to your vehicle keys, it becomes your unmissable final walk-around tool. Once those final checks are ticked off, you’re already holding the key you need to lock the caravan door and hop into the tow vehicle.
The magic happens when you get into the driver’s seat—this neon orange tag is physically in your hands and in your way, forcing you to execute your final "Clear for Take-off" check (checking mirrors, brake controllers, and lights) before you put the car in drive. After your final walk around, you can hit the highway with 100% peace of mind.
IMPORTANT SAFETY INFORMATION
PreTow Mate™ is a visual reminder aid only, designed to support user awareness during departure and setup routines. It does not replace proper training, manufacturer guidelines, or legally required safety checks.
The operator remains solely responsible for ensuring the vehicle and caravan are roadworthy, correctly hitched, and safe to operate at all times.
To the extent permitted by law, SheCamp Secure™ is not liable for any loss, damage, or incident arising from the use or misuse of this product.
Pretow Mate™ is a unique, patent-pending system. We actively monitor the market for intellectual property infringement and will take legal action to protect our designs.
